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Rights and Responsibilities

Patients have the right to:

  • Be treated with respect, consideration and dignity.
  • Be provided appropriate privacy.
  • Confidentiality of records. Patients are given the opportunity to approve or refuse release of their medical information.
  • Clear explanations about their condition, any proposed procedure, any risk of mortality, serious side effects and recuperation problems.
  • Clear explanations of their diagnosis, prognosis and method(s) of treatment and alternatives in care and treatment.
  • Refuse treatment or any procedure, seek a second opinion within the UHS, or outside the UHS at their own expense.
  • Treatment by the UHS provider of their choice, or to change health care providers at the UHS.
  • To be informed of fees for service or procedures provided, and to receive a copy of their UHS bill.
  • Address any grievance to the Administration of the UHS.
  • Expect marketing or advertising regarding the competence and capabilities of UHS that are not misleading.
  • UHS will respect any advance directive in which it is informed and to provide information and assistance in the creation of an advance directive.
  • A copy of this statement of rights and responsibilities.

Patients have the responsibility to:

  • Provide complete and accurate information relating to their health, medications and dietary supplements.
  • Cooperate, participate and follow the treatment plan recommended by UHS physicians and other health providers.
  • Accept personal responsibility if they refuse treatment.
  • Abide by the UHS rules, regulations and policies.
  • Accept financial responsibility for services received.
  • Respect the rights of other patients and UHS personnel.
  • As necessary arrange for personal transport and assistance if required by the medical provider.
  • Inform the UHS medical provider of any living will, medical power of attorney or other directive that could affect care.
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